FAQ

Q

Where are your products made?

A

Our products are made at our factory in Koga City, Fukuoka Prefecture, where our head office is located.

Q

I see something floating in the dressing. What is it?

A

Not to worry. What you see is fibrous material from the onions in the dressing floating in the oil.

The amount of floating material varies depending on temperature and manner of use, but it does not alter the flavor in any way.

Q

What are black and red specks in the dressing?

A

These are ingredients: black olives and red pimento (red bell pepper).

They are cut into sizes suitable for dressing ingredients.

FAQ balck olive.jpg

Q

I found red plastic-like pieces in the dressing.

A

They are most likely the skin of red pimento (red bell pepper) used in the dressing. The skin of the red pimento (red bell pepper) at the upper and lower rounded area is difficult to peel.

In rare cases, skin left on the flesh may enter the dressing. We are very careful about removing skin; however, if the skin is mixed into the dressing, you may find it difficult to chew when you eat it.

This does not affect the product quality in any way.

Q

Can I still use it after the "best by" date has passed?

A

The contents will slowly deteriorate with time after passing the "best by" date.

As a maker, we do not recommend consuming products that have passed the "best by" date.

Q

How do I store the dressing?

A

Please store at room temperature and avoid exposure to direct sunlight or high temperature.

Please store at room temperature and avoid exposure to direct sunlight or high temperature.

Q

What are the differences between products sold in Japan and those sold overseas?

A

While maintaining the same flavor as the dressing sold in Japan, heat treatment is performed, and ingredients are changed

to make them suitable for export. 

Therefore, exported products have a different "best by" date from products sold in Japan.